Privacy policy
Effective 16 March 2026 · Castglo Ltd, Company No. 16207293
How Castglo Ltd collects, uses and protects personal data.
1Data controller
Castglo Ltd, Company No. 16207293, Suite 6730a, 60 Tottenham Court Road, Fitzrovia, London, W1T 2EW, England & Wales. Contact: support@castglo.com
2Information we collect
Account information: name, stage name, email address, phone number, location. Professional profile information: biography, skills and experience, training and education, portfolios and showreels. Media content: photos, videos, voice recordings, resumes. Verification data: identity documents, age verification data. Transaction data: subscription records, billing information. Technical data: IP address, browser type, device information, usage analytics.
3How we use personal data
We process personal data to: create and manage accounts, verify identities and ages, operate the Platform, enable messaging and casting applications, process subscription payments, moderate profiles and casting calls, improve platform functionality, detect fraud and misuse, comply with legal obligations.
4Legal basis
We rely on lawful bases including contractual necessity, legitimate interests, legal obligations, and consent where required.
5Data sharing
Shared with Stripe, AWS, analytics and security providers, and professional advisers or regulators as needed. We do not sell personal data.
6Data storage
Platform data may be hosted using AWS cloud infrastructure.
7International transfers
Personal data may be processed internationally with appropriate safeguards when the platform expands.
8Data retention
Personal data is retained only as long as necessary for account operation, legal compliance, fraud prevention, and dispute resolution.
9Your rights
Users may access, correct, delete, restrict, or object to processing. Requests to support@castglo.com.
10Complaints
Users may lodge complaints with the UK Information Commissioner’s Office (ICO).
11Updates
This Privacy Policy may be updated periodically.
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